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Cassie Herschel-Shorland Access and Museum Design

The Pennoyer Centre is a community and business venue in the Norfolk village of Pulham St Mary within a restored medieval guild chapel and Victorian school. Scope of inclusive design features include accessible parking and step free access throughout; also heritage interpretation in clear print with handling objects, tactile/Braille panels and audio description for people to participate in their local heritage. The Pennoyer team embrace an inclusive approach to both the building and its history

Havering Museum Project is a Heritage Lottery Fund project to turn part of the old Brewery in Romford into a museum celebrating the history of the borough. Inclusive design was integral to this project from early planning stages and not diminished through value engineering.


Hall Place, Bexley Heritage Trust:
Access audit review, access appraisal and access planning advice for a heritage site redevelopment.

Examples of published articles

  • Accessibility in museum and sensitive historic environments, Museums and Heritage Magazine, 2009
  • Working Knowledge: Interactives Case study, Museum Practice, 2007
  • Talking Images: audio description in museums, galleries and heritage sites.